The Agentic Operating System
How IT Companies Compete When AI Agents Work Cheaper Than Developers
A CEO-level workshop on the agentic operating system for IT services firms — how leadership can invest in tooling, infrastructure, and developer craft so teams thrive alongside the new wave of AI capability.
Thanks & recap
Thank you to AIMED — the CEO group for Ahmedabad-based software companies — for the invitation, and to Elsner Technologies for hosting at their World Center office. AIMED takes shared challenges seriously and that shows in the room: founders and CEOs comparing notes on what is actually working inside their teams.
The session walked through the agentic operating system as I see it today: the pieces (models, tools, memory, observability, evaluation, governance), where developer craft is becoming more valuable not less, and how leadership can support engineering teams with the right infrastructure to take on bigger problems. Agents are most effective when they amplify experienced builders — every example in the deck assumes humans stay decisively in the loop.
The full deck is below as a starting point — clone the frameworks, take them back to your engineering teams, and adapt with their input. Big thanks to the AIMED leadership for the way this group is run: substantive, kind, and grounded in shared learning. If you lead an IT services or product company in Ahmedabad and want to compare notes on supporting your developers through this shift, DM me.
Moments
Resources from the talk
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